Nephrology Patient

What to Expect Before your First Visit

Patients are typically referred to Nephrology Physicians by their primary care physician. Our office staff will work closely with your doctor's office to ensure that we have the most accurate information on your current medical condition, including the results of any recent medical tests. If required by your insurance carrier, we will request that your primary care physician secure the appropriate prior authorizations from your insurance company.

Our New Patient Referrals Coordinator will contact you upon receiving the information from your doctor's office. A New Patient Packet will be mailed to provide you the opportunity to complete the required forms in advance and bring them to your first appointment. Our Coordinator will also identify a convenient time and schedule your initial visit with one of our nephrologists.

Please bring the following information to your first appointment with our nephrologist:
  • All of your prescription bottles, including any over-the-counter medications
  • All of your current insurance coverage membership ID cards
  • Any information, or copies of records, provided by your primary care physician
  • All completed forms from the New Patient Packet you received in the mail
Please contact our New Patient Referral Coordinator at 574-273-6787, ext. 1205 if you have any questions regarding your upcoming appointment.



Refer Yourself

You can refer yourself directly to Nephrology Physicians for Kidney or Hypertension Care.

Please complete this form.



Nephrology Patient

Have a Portal Account Established?

If you are an established patient of Nephrology Physicians, please visit our Patient Portal for additional resources.

Need To Create a Portal Account?

If you are an established patient and need to create a secure account, please contact our office at 574-273-6767.



Patient Privacy Statement

Read Our Privacy Practices Notice (April 7, 2014).



Participating Insurance Companies

Our goal is to participate in most insurance plans available in our market. Click here for a current list. Please contact the Patient Liaison at 574-273-6787 ext. 1210 to discuss arrangements if your plan is not listed.



FMCNA (Fresenius) Financial Services

Many resources are available to assist you with identifying options related to the management of your kidney health. Nephrology Physicians offers FMCNA Financial Counseling Assistance to help guide you, because we understand that navigating through health insurance can be a challenging task.

Each patient has a unique set of circumstances and insurance plans vary widely and can be confusing; you may be asking yourself:
  • Will my insurance pay for my treatments?
  • Would a Medicare Advantage plan provide better benefits?
  • Am I on the best plan available?
  • How much will I pay out-of-pocket?
FMCNA has financial coordinators to help. In addition to understanding insurance, they also understand the special needs of patients with kidney disease. It is critical to understand both in making an informed decision. They will listen to your concerns and answer your questions and will be able to walk you through some of the decisions you might want to consider. The financial coordinator serves as a resource for our patients at any point of your kidney disease. If you have any questions or concerns about your insurance please contact Kristi Howe, FMCNA Financial Coordinator, at 231-839-0323 or via email at Kristi.Howe@fmc-na.com.



Medical Records

Nephrology Physicians contracts the processing of medical records requests to an outside firm. Please Click Here to access our Authorization for Release of Infomation form.

Please mail your signed form to:
710 Park Place
Mishawaka, IN 46545
Attn: Medical Records

You may also fax this form to us at 574-273-6764.

If you need assistance for other medical records issues such as legal, disability, insurance, or deceased patient records contact us at 574-273-6787 ext. 1201 or by email at medicalrecords@nephinc.com